Service Points

Here are the points that make up the services, and which type of services they apply to.

• Engine

  • Drain engine oil and refill.
    Special or synthetic oils are subject to additional charge.

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

  • Replace oil filter.

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

  • Check for excessive oil leaks.

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

  • Check for timing belt (cambelt) replacement interval and report if replacement due according to mileage or age.

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

  • Check radiator condition.

    Interim Service

    not included

    Full Service

    ✔

    Major Service

    ✔

  • Check coolant cap seals.

    Interim Service

    not included

    Full Service

    ✔

    Major Service

    ✔

  • Check coolant hoses for leaks and condition and security.

    Interim Service

    not included

    Full Service

    ✔

    Major Service

    ✔

  • Check electric cooling fan for operation where applicable.

    Interim Service

    not included

    Full Service

    ✔

    Major Service

    ✔

  • Check condition and tension of fan or alternator belt. Adjust or report on condition.

    Interim Service

    not included

    Full Service

    ✔

    Major Service

    ✔

  • Check condition and adjust auxiliary drive belts if required (excluding cambelt).

    Interim Service

    not included

    Full Service

    ✔

    Major Service

    ✔

  • Replace air filter.

    Interim Service

    not included

    Full Service

    ✔

    Major Service

    ✔

  • Report if spark plugs are due to be changed according to mileage. An additional charge applies for the supply of plugs and fitment.

    Interim Service

    not included

    Full Service

    ✔

    Major Service

    not included

  • Check and record antifreeze strength and minimum temperature and top up coolant as required.

    Interim Service

    not included

    Full Service

    ✔

    Major Service

    not included

  • Drain out cooling system and replace coolant to correct specification.

    Interim Service

    not included

    Full Service

    not included

    Major Service

    ✔

  • Replace spark plugs for petrol engines only. An additional charge applies for platinum or long life plugs.

    Interim Service

    not included

    Full Service

    not included

    Major Service

    ✔

  • Check condition and security of undertray.

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

• Fuel

  • Check fuel cap seal condition.

    Interim Service

    not included

    Full Service

    ✔

    Major Service

    ✔

  • Check visual condition of fuel lines.

    Interim Service

    not included

    Full Service

    ✔

    Major Service

    ✔

  • Replace fuel filter (if fitted and external from fuel tank).

    Interim Service

    not included

    Full Service

    not included

    Major Service

    ✔

• Drive System

  • Check for correct clutch operation.

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

  • Check for correct gearbox operation.

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

  • Check and top up clutch fluid where applicable.

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

  • Check drive shaft gaitors for security and report leaks.

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

  • Grease prop/shaft if applicable.

    Interim Service

    not included

    Full Service

    ✔

    Major Service

    ✔

  • Check and top up axle and/or transaxle oil if applicable.

    Interim Service

    not included

    Full Service

    ✔

    Major Service

    ✔

  • Top up gearbox fluid where applicable and not sealed.

    Interim Service

    not included

    Full Service

    ✔

    Major Service

    ✔

• Electrical

  • Check operation of exterior lights.

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

  • Check horn.

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

  • Check diesel heater plug indicator operation where fitted.

    Interim Service

    not included

    Full Service

    ✔

    Major Service

    ✔

  • Check battery security and lubricate terminals.

    Interim Service

    not included

    Full Service

    ✔

    Major Service

    ✔

  • Check battery condition and print results.

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

  • Top up battery/non-sealed units only.

    Interim Service

    not included

    Full Service

    ✔

    Major Service

    ✔

  • Check dashboard warning lights.

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

  • Visual inspection of HT (high tension) leads.

    Interim Service

    not included

    Full Service

    ✔

    Major Service

    ✔

  • Test effectiveness of starter motor.

    Interim Service

    not included

    Full Service

    not included

    Major Service

    ✔

  • Test alternator charging rate – check security.

    Interim Service

    not included

    Full Service

    not included

    Major Service

    ✔

• Steering & Suspension

  • Check and top up power steering reservoir where applicable.

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

  • Check steering and suspension components for wear and corrosion.

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

  • Check steering rack gaiters condition.

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

  • Check wheel bearings for excessive play or roughness.

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

  • Carry out shock absorber bounce test.

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

  • Grease steering and suspension where applicable.

    Interim Service

    not included

    Full Service

    ✔

    Major Service

    ✔

• Exhaust

  • Inspect exhaust system (including catalyst if fitted) for leaks, security and noise.

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

  • Visual check for exhaust smoke.

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

• Brakes

  • Check brake pads for wear or damage.

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

  • Check brake callipers for leaks and security.

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

  • Check service brake shoes for wear or damage – clean and adjust if required (excludes internal handbrake shoes).

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

  • Inspect operation of wheel cylinders and report any leaks.

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

  • Visually check brake hydraulic system, pipes and hoses for any leaks, chafing and corrosion.

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

  • Check security of handbrake linkages and travel. Lubricate and adjust if required.

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

  • Check brake discs and drums for wear, cracks, corrosion and scoring or pitting (excluding internal drums).

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

  • Check brake fluid level and top up if required.

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    not included

  • Check brake servo operation.

    Interim Service

    not included

    Full Service

    ✔

    Major Service

    ✔

  • Carry out brake fluid boil test and record readings.

    Interim Service

    not included

    Full Service

    ✔

    Major Service

    not included

  • Replace brake fluid and bleed system.

    Interim Service

    not included

    Full Service

    not included

    Major Service

    ✔

• Tyres and Wheels

  • Check tyre size and whether tyre is fitted to side wall instructions.

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

  • Check tyre condition and tread depth (including spare).

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

  • Check and adjust tyre pressures (including spare).

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

  • Set wheel nut torque to manufacturer’s settings.

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

• Vision

  • Check windscreen wiper condition and operation.

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

  • Check rear wiper condition and operation (if fitted).

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

  • Check windscreen washer operations, align jets and top up if required.

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

  • Check windscreen for chips and cracks.

    Interim Service

    not included

    Full Service

    ✔

    Major Service

    ✔

  • Check mirror condition (interior and exterior).

    Interim Service

    not included

    Full Service

    ✔

    Major Service

    ✔

  • Check number plate condition.

    Interim Service

    not included

    Full Service

    ✔

    Major Service

    ✔

• Internal

  • Advise if cabin filter is required according to age/mileage recommendations and last change.

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

  • Check seatbelts – front and rear including lap belt.

    Interim Service

    not included

    Full Service

    ✔

    Major Service

    ✔

  • Check operation of all external door locks.

    Interim Service

    not included

    Full Service

    ✔

    Major Service

    ✔

  • Lubricate accessible door hinges (with white grease).

    Interim Service

    not included

    Full Service

    ✔

    Major Service

    ✔

• General

  • Reset vehicle service light where applicable (subject to data and tooling availability).

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

  • Conduct road test.

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔

  • Lubricate bonnet catch.

    Interim Service

    not included

    Full Service

    ✔

    Major Service

    ✔

  • Stamp service book.

    Interim Service

    ✔

    Full Service

    ✔

    Major Service

    ✔